To provide exceptional plumbing, gas, drainage & civil pipelaying practices and services to our clients through maintaining long term relationships, being innovative with the latest technology and expanding our services to meet their needs.
Semtex has specific and realistic goals striving to:
- Maintain long-term relationships with clients
- Innovate with the latest technology to better serve our clients and our team
- Expand services to meet the demands of clients
Semtex, we are Master Plumbers & Drainlayers!
You need to call on the services of an authorised tradesperson. When you use a plumbing firm that is a member of Master Plumbers & Drainlayers, you know they are authorised to carry out the work they do.
All Master Plumbers & Drainlayers members have a Certifying tradesperson on the team. These people have the highest qualification available and are responsible for making sure the company's work is done competently.
How we work
At our discretion, a $65 cancellation fee applies to all appointments cancelled within 24 hours of your scheduled time.
We invest in stocking our vans to maintain a reasonable amount of frequent use items. From time to time our technicians may need to leave site to purchase materials and our charges will include this time.
Once your job is complete, or if there is a pause in works, an email invoice will be sent. Please let us know before work commences if you would prefer an invoice to be posted to you.
You can request an invoice at any time by emailing
We reserve the right to stop work if progress payments have not been met. .
If our service was great, or if something wasn’t quite right, we appreciate all feedback. Please email
All costs in relation to collection of overdue accounts will be added to your account.
We reserve the right to charge interest on accounts that remain overdue for more than 30 days.